by medicaltechont | Jan 16, 2017 | Canada, Electronic Medical Records, Healthcare, Privacy
In the not too distant future, Albertans will be able to book a medical appointment, track their cholesterol level, or check their blood tests in a new patient health portal through Alberta Health Services.
Health Minister Sarah Hoffman says the new system is intended to put more power into patient hands.
“Getting results from their lab tests to making sure they (patients) know that a referral has been received by the specialist, that’s a piece of technology we’re hoping to get into the hands of many Albertans.”
Read more at http://www.cbc.ca/news/canada/edmonton/alberta-to-launch-portal-so-patients-can-track-health-data-online-1.3921866
by medicaltechont | Oct 22, 2016 | Cloud, Hardware, Security, Software, Technology
Cyber-warfare – Yesterday a massive DDoS attack took down a large portion of the Internet leaving sites offline or at dial-up speed. At first it was thought that the issue was neutralized, however as midday approached another massive attack rendered major sites unavailable. The attack was targeted at a major domain DNS server provider, however the ramifications to the attack were seen to be much more substantial. Sites like Twitter, Netflix, Reddit, PayPal, Kijiji, Pinterest and even the entire PlayStation Network were down or struggling. This was only a small portion of the list. At the moment we still do not know who initiated the attack, however it’s thought that IoT (Internet of Things) devices may actually be the an accessory to the crime. With so many providers affected we now need to take time analyze how this may affect online EMR providers in the future. Can IoT malware attacks and other types render cloud based applications offline? How does this affect patient care?
To read more about the attack that shutdown a large portion of the Internet click on the links below:
https://www.wired.com/2016/10/internet-outage-ddos-dns-dyn/
https://threatpost.com/mirai-fueled-iot-botnet-behind-ddos-attacks-on-dns-providers/121475/
by medicaltechont | May 24, 2014 | Cloud, EHR, Ontario, Privacy, Software, Technology, The Internet
Is your cloud (online web-based) application vulnerable to hackers? Do you even know if the OpenSSL security flaw and bug affected your important data? Are you paying attention to your investment? Or do you even care?
With many moving full steam ahead with cloud-based solutions, recent developments have casted a slight shadow on the security of patient data and how much risk a medical practitioner is willing to take with personal medical information in the cloud.
When you visit the doctor, nurse practitioner or other health professionals there is a trust developed; whereby your confidentiality is respected and observed. As a patient you assume that all efforts are taken to uphold that trust. You assume that your personal medical data is secure from the prying eyes of others. However do you really know if your personal information is safe? It’s amazing to know that so many regular individuals assume, in Canada, that their personal information, located within a Doctor’s office, is 100% safe and secure. But what happens if they find out that there was a breach in security? What happens if a patient came to view results of something extremely important, only available within your EMR or medical software, and your “Internet” connection is down? What do you tell the patient? Are you certain that your medical information is safe?
Read: Cisco and Heartbleed, A Class Action Lawsuit In The Making (Seeking Alpha)
Although the term “online web based billing software” is the new buzz word, not all solutions have to be cloud-based. Many use terms like “bill from anywhere“, or “use any web-browser“, yet there are alternatives, which still allow you to be in control or your data. Many companies will never tell you how often their networks are down. Fear is used scare individuals into thinking that their equipment is safe with their company. “ 99% up-time“, is the standard default line for most online and cloud providers. However, as a medical professional, you assume the risk to your reputation and medical license. Patients believe that “you” and your medical practice are in trust of their personal medical and critical information. We all know, once trust is broken it is often difficult to repair.
Good luck trying to blame your technical problems on others when your cloud application is down (offline), your web-based provider was hacked (losing personal patient information) or even have disappeared with your data (bankrupted). Some comments from online vendors are shown below.
” Sorry about that folks, someone literally drove over our Internet connection this morning and ripped it from the pole. Everything restored.”
“The six-hour outage of Cerner’s network late last month has raised fresh concerns about cloud hosting of patient records.”
“ Target ignored its own alarms—and turned its customers into victims of an epic hack“(Bloomberg Businessweek)
“EBay initially believed user data safe after cyberattack“(Toronto Sun)
If your medical patient records are in the cloud ask yourself the following questions.
- Who actually has your data?
- Where, on planet Earth literally, is your data located?
- Are their cloud servers in Canada? The U.S.? Overseas? Or in an undesirable location in another country?
- If your patient data is in a foreign country what laws govern access to that information?
- Who is actually looking at your entrusted patient data?
- What is the risk and liability to your medical practice?
When choosing a vendor, for your medical software, never assume that the data within their office. Ask questions, first and never assume. Servers could be anywhere.
“If the cloud that hosts your data has servers in a foreign country, the laws of that foreign country may govern your data when stored in that server.”
Think of a more balanced approach to medical file management and health records. There are options to mobility that will not compromise your medical data. Just because it looks cheap, bleeding edge and downright “cool”, does it make it the best solution for you?
You can survive without your Facebook page, even Microsoft Word online for a while, but what about your medical records, lab reports and more; in relation to your office, or hospital? Under some certifications and requirements today EMR is considered a medical device; which must operate and function in a specific manner. If medical records and software were like a pace-maker, how much risk would you take?
by medicaltechont | Mar 25, 2010 | Healthcare, Ontario MD, Technology
By Anne-Marie Tobin (CP) – Mar 24, 2010
TORONTO — As Donna Hammill-Chalk undergoes treatment for breast cancer, she can log onto the website at Sunnybrook Health Sciences Centre in Toronto, type in a username and secure password, and gain access to her medical records.
In Prince Edward Island, her mother, who was diagnosed with breast cancer in December, doesn’t have electronic records – but if they existed, it would be easier for her to share updates on her condition and treatment with her four grown children living in different parts of the world.
“Cancer – you lose all control and you can get some control back by having access to your information,” Hammill-Chalk said in an interview Wednesday from her home in Markham, Ont., where she is recovering from a mastectomy.
“I think in this day and age, patients need to take ownership and accountability for managing their own care. And you can’t do that if you don’t have the information.”
She tells her story in a report card on cancer, released by the Cancer Advocacy Coalition of Canada. The report also calls for more funding for cancer drugs, bans everywhere on smoking in cars with kids and more genetic testing so treatments can be targeted to those who will benefit.
Dr. Pierre Major, chair of the report card committee, said the electronic records system at Sunnybrook, known at MyChart, is the only one he’s aware of that’s available to cancer patients in Canada.
Physicians there have told him they’re happy with it, he said.
“It’s great because patients look up in their chart what the results are, and it saves phone calls. The patients are happy because they can access their results or even change their appointments.”
It’s something that Marlene Nicholson, who lives in Bedford, N.S., can only wish for as she helps her mother navigate the health-care system. She’s Hammill-Chalk’s sister, and has made the three-hour drive to Lower Freetown, P.E.I., on numerous occasions in recent months to support their 69-year-old mom, Margaret Hammill, during her medical appointments.
With one sister in Ontario, another in Bahrain, and a brother in California, she has to relay a lot of information, Nicholson said.
“When the siblings are at a distance, yes, it would be great to be able to just say ‘OK, go here’ or ‘Mom has a password’ or whatever it takes, or if we could send a file … everybody can have access to it.”
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